Frequently Asked Questions
How can I make changes to my order?
Simply email us (firstname.lastname@example.org), and we will do our best to modify your order. If your order is already shipped, then you will have to wait until you have received your package to continue. If you would still like to modify your order, visit our Returns Center to return your package.
Only some of my ordered items are in my shipment?
What payment methods do you accept?
Currently we offer: Google Pay, PayPal, Visa, MasterCard, Discover, American Express, & Shopify Payments.
Can I give your products as a gift?
Yes! Input your information for the billing aspect of checkout, and the gift receivers information as the shipping aspect of checkout.
Is your site safe?
Yes! Our sites shopping cart is powered by Shopify which utilizes 256-bit SSL certification and is PCL Level I compliant.
How does subscription billing work?
You will be billed as soon as you place your first order. Your box will ship out between the first and fourth of the following month. You will not be re-billed until the 11th of that following month. This allows you to cancel your subscription before another box comes as well as prevent you from being billed twice before your first box comes.
What's inside a Phone Case of the Month Club box?
Every Phone Case of the Month box has a very similar format. Every month you'll receive this months phone case, two phone case accessories, and a few small gifts that go along with the theme of that month's box. The only exception is the budget option, which provides only the case and no accessories or small gifts.
How do I cancel my subscription?
We hope you never feel the need to cancel, however, cancelling a subscription can be done through the My Account tab on the homepage. Simply click My Account, then Your subscription(s), and you will be able to edit or cancel in the subscription menu near the bottom. You may also cancel by contacting us directly at email@example.com
Do you offer subscriptions for other phone models?
As of now, we only provide the phone models available during checkout. However, if you send us an email, text message, or connect with us through social media, we are able to create custom orders and implement more products.
What do I do with my previous months cases?
It's totally up to you! There is no need to return them to us. You can trade them, sell them, donate them, or whatever your heart pleases!
Can I return my previous month's box?
Yes, please visit our returns page for more information!